Utoolity Apps
Monitoring - The AWS service quota increase has reached production and users can onboard the app again.

We are monitoring the situation.

Feb 07, 2023 - 15:22 CET
Update - We have received an update that confirms that the AWS service quota has been increased, though it might still take until the end of the day to be provisioned, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status when the quota increase has reached production.

Feb 07, 2023 - 00:44 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 06, 2023 - 07:40 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 06, 2023 - 00:33 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 05, 2023 - 14:10 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 05, 2023 - 01:15 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 04, 2023 - 14:32 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 04, 2023 - 08:35 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 03, 2023 - 12:38 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 03, 2023 - 01:02 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 02, 2023 - 11:42 CET
Update - We have not received any update regarding the pending AWS service quota increase, so the onboarding process for new users is still obstructed. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 02, 2023 - 00:56 CET
Update - We have received confirmation from AWS that the service quota is indeed undocumented and cannot be increased via the regular service quota increase request process. The AWS support team is working with the service team to raise our quota.

We do not have an ETA for a solution and expect a longer outage of the onboarding process for new users. All other app features remain unaffected.

We will update this status every 12 hours the latest.

Feb 01, 2023 - 19:36 CET
Identified - We have identified the root cause to be an improperly understood AWS service quota. We have requested a quota increase, which may take some time though.
Feb 01, 2023 - 10:23 CET
Investigating - New users are unable to onboard the app, which remains stuck in the 'Tenant resources provisioning' status. All other app features seem to be unaffected.
Feb 01, 2023 - 10:17 CET
Utoolity Apps Operational
90 days ago
99.16 % uptime
Today
Support services Operational
Visualize with AWS (Jira) Operational
90 days ago
100.0 % uptime
Today
Visualize with AWS (Confluence) Operational
90 days ago
100.0 % uptime
Today
Integrate with AWS (Compass) Operational
90 days ago
97.49 % uptime
Today
Utoolity Labs Apps Operational
90 days ago
100.0 % uptime
Today
Develop with AWS (Jira) Operational
90 days ago
100.0 % uptime
Today
Develop with AWS (Confluence) Operational
Develop with AWS (Compass) Operational
Integrate with AWS (Jira) Operational
Integrate with AWS (Confluence) Operational
Atlassian Cloud Operational
Atlassian Developer Forge App Installation Operational
Atlassian Developer Forge CDN (Custom UI) Operational
Atlassian Developer Confluence Cloud APIs Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer User APIs Operational
Atlassian Developer Authentication and user management Operational
Atlassian Developer Function Invocation Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer In-product Marketplace and app installation (Cloud) Operational
Utoolity Cloud Operational
Team services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2023

No incidents reported today.

Feb 8, 2023

No incidents reported.

Feb 7, 2023

Unresolved incident: Users are unable to onboard Integrate with AWS (Compass).

Feb 6, 2023
Feb 5, 2023
Feb 4, 2023
Feb 3, 2023
Feb 2, 2023
Feb 1, 2023
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.